Refund policy

We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos and video of the products on a flat, well-lit surface and include this in your email to us at ungettablegirl@gmail.com

Because products are made to order, we do not accept general returns or sizing-related returns. 

Orders Cancellation Policy

All of our products are made to order.

Once your order has gone to production we cannot cancel or change the order . After you’ve received your order, you have 10 days to address any quality issues. 

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please email us with these details at ungettablegirl@gmail.com

Refunds Policies

Product Orders Cancellation Policy

Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph or video demonstrating the quality issue. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 5 to 10 business days, depending on your bank.

All E-Books and digital products are final sale.